Key Account Manager - Bricks and Mortar
About GMG
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.
Core Responsibilities:
- Focuses on growing and developing existing key clients, together with generating new business; Conducts monthly and seasonal business reviews with key accounts
- Works with brand/category function to develop accurate and realistic go-to-market plans, seasonal assortments, forecasts and scenario plans
- Maintains and manages relationship with the assigned key accounts to ensure provision of continuous support
- Manages existing key customers/ accounts in order to meet objectives of retention and further account development; develops retention strategies for key customers
- Promotes high-quality customer experience and satisfaction by ensuring exceptional services is provided to customers at all times
- Generates and maintains sales forecasts for key accounts and provides this information in an accurate and timely manner ; Assists to drive business sales strategy and deliver against sales and profitability targets
- Collects, analyzes and reports feedback from key accounts to identify customer requirements and pass on the business intelligence for effective decision making; Assists in developing segment level account plans for key accounts
- Acts as a focal point of contact between the Business Unit and the assigned account/s to ensure that any major issues are addressed in a timely manner
- Ensures all day to day requests are addressed, and timely and quality resolution is provided for all queries
- Implements category display and enhances distribution coverage and product visibility by ensuring right product is available in the right place and at the right time
- Provides account feedback to key stakeholders and uses market knowledge on product trends, pricing and the competition to maximize product placement and sales
- Manages timely coordination of account orders including entry, tracking, order confirmation, cancellations and delivery information; Meets all order deadlines in a timely and consistent manner
- Prepares, plans and delivers clear and persuasive sales line presentations
Educational Qualifications:
- Bachelor’s Degree in Marketing or Business Administration
- Master’s degree in Marketing or Business Administration is preferred
Experience:
- A minimum of 6 - 8 years of relevant experience in Sales and Marketing
- Previous experience in managing teams and key accounts is preferred
- Department
- Ecommerce
- Locations
- Dubai
- Brand
- Beauty Bar
- Job Type
- Corporate
- Division
- E-Commerce
- Contract Type
- Full-time

Dubai
Key Account Manager - Bricks and Mortar
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