GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.
About the role:
Ensure high levels of customer’s satisfaction through supervising, monitoring and evaluating the quality and effectiveness of service provided by pharmacy staff
Ensuring accuracy in dispensing all medications, including but not limited to controlled medication and insurance prescriptions
Following insurance protocols and prompt documentation, communication and follow up
Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, organizing daily duty Rota, handling complaints and grievances, as well as providing or organizing training and development of staffs
Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements and enhancing existing relationships to maximize sales & margin returns
Implement effective sales & marketing strategies related to all product ranges, working with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows
Deliver on all targets, and drive business initiatives to an exceptional level.
Participate in assigned projects involving industry organizations, supply chain initiatives, and other special projects
Organize special promotions, displays and events in the store
Update Area Manager on business performance, new initiatives and other pertinent issues
Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability