About the role

• Assist Store Manager in the day-to-day operations of the store.

• To provide excellent customer service to customers and attend to customers’ inquiries, feedback and complaints

• To achieve sales target according to company guidelines.

• Coordinate sufficient stock level.

• Maintain in-store merchandising/product presentation.
• Maintain administrative procedures and ensure timely submission of administrative documents according to company guidelines.

• Ensure that cash control and stock control procedures are adhered to.

• Ensure store adhere and execute according to SUTL Sports Retailing Policies and Procedures.

• Undertake any other duties in relation to the job scope as assigned by your superior from time to time.

About the requirements

• Open for Malaysian citizens only.
• At least 3 years of experience in sports/ fashion retail industry.
• Ability to communicate in English.
• Experience in retail operations, customer service, sales, people leadership and management.
• Extensive experience and ability to lead the delivery a high level of customer service in a brand retailer.
• Ability to utilize tools to support conflict resolution and employee coaching and counselling.

Benefits

• Medical and insurance coverage
• Staff discount across all brands under GMG such as NIKE, VANS, Royal Sporting House, Timberland, Columbia etc
• Young & energetic working environment
• 5.5 days of working schedule
• Attractive commission scheme